Position : Process Associate
Experience: 2-3 yrs
Job Location: Bangalore (Work from Office)
Shift Time: 12 - 2pm
Notice Period: IMMEDIATE
Qualification: Graduate / Postgraduate
No of position required : 02.
Band: A2 Process Associate
Analyse the customer open balances and identify the differences.
Identify how to apply the cash as per guidelines provided by the client.
The Billing and Cash Application Accounts Receivable Professional is responsible for managing the billing process, accurately applying cash transactions, and ensuring the efficient collection of accounts receivable. This role requires a detail-oriented individual with strong organizational and communication skills.
Accurately apply cash and other payments to customer accounts.
Reconcile cash receipts and identify and resolve discrepancies.
Work closely with the finance team to ensure accurate and up-to-date financial records.
Mandatory Skills
Analytical skills: Able to analyse and identify open balances on customer accounts if any Problem-solving Skills
The ability to identify, analyze, and solve problems related to billing, invoicing, or payment discrepancies is crucial. AR Specialists should be proactive in addressing issues to ensure smooth financial processes.
Minimum 2 to 3 years of experience in handling AR related activities. Customer Service Skills: Interacting with clients and customers is a significant part of the role. Excellent customer service skills are necessary for addressing inquiries, resolving payment issues, and maintaining positive relationships. This role requires a detail-oriented individual with strong organizational and communication skills.